Return Policy
Return Policy
GREENSBORO GROOVE TEAM STORE
RETURN POLICY
Greensboro Groove Team Store offers a 30-day return or exchange on all items in new/salable condition with original tags and labels attached with a receipt. If you are not completely satisfied with your purchase, you may return it to us via mail or in-person.
The following items are not eligible for return:
Product that is missing original tags or appears to be worn or damaged
Auction items or customized jerseys
Clearance items
Return or exchange in arena:
Simply present the item to be returned with your receipt to a sales associate to process your return or exchange. Our Team Store is open during home games with a valid game ticket or in store at the First Horizon Coliseum Thurs – Sat 10am to 5pm (event permitting).
Return via mail:
A return request should be sent to
including the following information to initiate your return request:
A copy of your receipt.
The reason for the return or exchange.
A contact name, phone and email address.
Once your email is reviewed by a team member, a confirmation will be sent. The item to be returned and a copy of the email request should be sent to the following address:
1921 West Gate City Boulevard Greensboro NC 27401.
We recommend using a pre-paid, insured traceable method when returning merchandise, to ensure a documented delivery. Lost returns are the responsibility of the shipper.
If you have any questions or concerns for the Greensboro Groove Team Store, please contact us at cj@zawyersports.com.
